Win at 138 only halfway there — the most important thing is making sure your winnings can be withdrawn easily, quickly, and without hassle. We support a wide range of local Malaysia payment methods for your convenience.
Many seasoned online betting players have surely encountered a frustrating situation — winning big, only to find the withdrawal takes days to process, or worse, hidden fees deducted without prior notice. At 138, that experience will not happen.
Platform 138 built with the real needs of Malaysian players in mind. Our withdrawal system is optimized to process requests quickly, securely, and transparently. No hidden withdrawal fees, no complicated processes — just your money, transferred directly to your preferred bank account or e-wallet.
The supported payment methods are the most widely used by Malaysians in their daily lives — DuitNow, FPX (Online Banking), Touch 'n Go eWallet, GrabPay, and Boost. This means you do not need to sign up for any new service or go through a complicated process just to withdraw your winnings.
One thing that sets 138 from other platforms is a withdrawal processing system that operates 24 hours a day, 7 days a week. Whether you want to withdraw at 3 AM or noon on a Sunday, our system is always ready to process your request without unnecessary delays.
All methods listed below are popular and trusted local Malaysian payment methods. Choose whichever best suits your needs.
Fastest, directly to your bank account
Online bank transfer supported by all major banks
The most popular e-Wallets in Malaysia
Direct withdrawal to your GrabPay wallet
Boost e-Wallet for instant transactions
Direct transfer to your local bank account
Refer to the table below to choose the most suitable method for your withdrawal needs. All methods process in MYR with no additional fees.
| Method | Min Limit | Max Limit | Processing Time | Status |
|---|---|---|---|---|
| DuitNow | MYR 30 | MYR 50,000 | 5 – 30 minutes | Active |
| FPX | MYR 30 | MYR 30,000 | 15 – 60 minutes | Active |
| Touch 'n Go | MYR 20 | MYR 10,000 | 10 – 30 minutes | Active |
| GrabPay | MYR 20 | MYR 10,000 | 10 – 30 minutes | Active |
| Boost | MYR 20 | MYR 5,000 | 10 – 45 minutes | Active |
| Bank Transfer | MYR 50 | MYR 100,000 | 1 – 3 hours | Standard |
Withdrawal process at 138 designed to be as straightforward as possible. Follow the steps below and your winnings will be in your hands in no time.
Open the website or app 138 and log in using your username and password. Make sure your internet connection is stable before starting the withdrawal process.
Click the wallet icon or the finance menu located at the top corner of your account. You will see a summary of your current balance along with options to deposit or withdraw.
Click the "Withdrawal" button and select your preferred payment method — DuitNow, FPX, Touch 'n Go, GrabPay, Boost, or direct bank transfer.
Enter your bank account number, registered e-wallet phone number, or the required recipient details. Then enter the amount you wish to withdraw — make sure it meets the set minimum limit.
For security, 138 will send a verification code to your registered phone number or email. Enter the code to verify your identity.
Once all details have been confirmed, click "Submit Request". You will receive a notification via email or SMS when the withdrawal has been successfully processed. Funds will be credited to your account according to the processing time of the selected method.
KYC (Know Your Customer) is a standard identity verification process practised by all trusted financial and betting platforms worldwide, including 138. This process is more than a formality — it is an essential layer of protection ensuring that only you, the legitimate account owner, can withdraw funds from your account.
Without KYC verification, your daily withdrawal limit may be lower and some withdrawal methods may not be fully available. By completing KYC, you unlock full access to all withdrawal features offered by 138 including higher withdrawal limits and priority processing.
KYC Process at 138 is straightforward and takes no more than 10 minutes. You simply need to upload a photo or scan of your MyKad (Malaysian identity card) and a selfie for facial verification. All uploaded documents are processed with full encryption and are not shared with any third party.
Usually within 30 minutes to 2 hours. Any issues will be communicated via email or in-account notifications.
All documents are stored with 256-bit SSL encryption. Your personal information is never shared or sold to any third party.
Unlike some platforms that only process withdrawals during business hours, 138 processes every request around the clock — including public holidays and weekends.
138 does not charge any withdrawal fees for all supported methods. The amount you request to withdraw is the full amount you will receive.
Every withdrawal request is analyzed by a high-tech fraud detection system that ensures only verified account owners can carry out transactions.
With more than 5 supported withdrawal methods, you have the flexibility to choose the option that is most convenient and best suited to your current situation.
Support team 138 of experienced specialists are available to assist with any withdrawal-related issues via live chat at all times. Average response time is under 3 minutes.
Track your withdrawal status in real time from within your account. You will be notified of every status update so you always stay informed.
When it comes to money, security is the number one priority. 138 uses industry-grade security infrastructure — the same standard used by banking institutions — to ensure every one of your withdrawal transactions is fully protected.
End-to-end encryption ensures your financial data cannot be accessed by any unauthorized party during the transfer process. Additionally, two-factor authentication (2FA) adds an extra layer of protection so that only you can approve any withdrawal from your account.
An OTP code is sent to your registered phone number for every withdrawal.
The highest encryption standard for financial data protection.
Your personal and financial information is never shared with third parties.
Our AI system monitors every transaction to automatically detect unusual activity.
If you used a bonus, make sure the rollover requirements have been fully met before making a withdrawal. This prevents your withdrawal from being automatically rejected by the system.
For your first withdrawal, it is recommended to use the same payment method you used for your deposit. This speeds up the identity verification process.
Double-check your bank account number or e-wallet phone number before submitting your request. An incorrect number may result in funds being sent to the wrong account, and the recovery process can take considerably longer.
Always save your reference number or a screenshot of your withdrawal confirmation. This record is useful should you need to contact the support team. 138 regarding any transaction issues.
Here are answers to the most frequently asked questions by players 138 regarding the withdrawal process.
Login to your account 138 now and make your first withdrawal request. A fast, secure process with no hidden fees awaits you.